TERMS AND CONDITIONS OF SALE - THEMELIUM&CO;
These Terms and Conditions of Sale govern purchases made through the Themelium&Co; website. By making a purchase, you fully accept these terms.
1. Seller Information
Themelium&Co; – Yeremyans Corporation
12807 Sherman Way #1014
North Hollywood, California 91605
United States
Contact Email: tc@themelium.com
2. Acceptance of the Contract
By placing an order, you declare that:
You are 18 years of age or older.
The information provided is true and complete.
You accept these Terms and Conditions of Sale without reservation.
These conditions constitute a legally binding contract under the general laws of the United States applicable to e-commerce.
3. Products Offered
Themelium&Co; offers:
Roasted coffee (whole bean and ground)
Matcha and derived products
Coffee accessories
Limited editions
Official merchandise
All food products comply with FDA regulations.
4. Prices and Availability
All prices are in US Dollars (USD).
Prices are subject to change without prior notice.
Products are subject to availability.
Once an order is placed, the price will not be modified.
5. Payment Methods
We accept:
Credit and debit cards (Visa, Mastercard, American Express, Discover)
Apple Pay
Google Pay
Payments are securely processed by Stripe. We do not store complete card data.
6. Processing and Shipping
The estimated processing time is 1 to 3 business days.
Shipments are made via USPS, UPS, or FedEx.
The risk of loss transfers to the customer when the carrier collects the package.
7. Incorrect or Incomplete Address
The customer is responsible for providing a correct and complete address. Themelium&Co; will not assume re-shipping costs in case of a customer error.
8. Returns of Food Products
For food safety reasons, returns of open, tampered with, or consumed products are not accepted. Returns will only be permitted if:
The product received is incorrect
The product arrived damaged
There is a manufacturing defect
The incident must be reported within the first 48 hours after delivery.
9. Claim Procedure
An email must be sent to tc@themelium.com with:
Order number
Clear photographs of the problem
Detailed description
10. Refunds
Refunds are made to the original payment method.
Estimated processing: 5-10 business days.
Shipping costs will only be refunded if the error was made by Themelium&Co;.
11. Limitation of Liability
Themelium&Co; will not be responsible for indirect, incidental, or consequential damages. Maximum liability is limited to the amount paid for the order.
12. Intellectual Property
All site content belongs to Themelium&Co; and is protected by United States law.
13. Modifications
We may update these conditions at any time. They will be considered accepted if you continue to use the site.
14. Applicable Legislation
These conditions are governed by the general laws of the United States applicable to e-commerce.